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Terms and Conditions of Sale

By making a purchase, accepting delivery of the products & services Customer agrees to be bound by and accepts these terms & conditions of sale.

These Terms are subject to change without prior notice.

We are not responsible for any typographical errors.

Prices are subject to change without notice

All Sales are final. Goods once sold will not be returned or exchanged under any circumstances.

No Refunds or Exchanges.

Payment is due before shipment.
In the event of a payment default, Customer will be responsible for all of our costs of collection.

Third Party Services
Customer acknowledges and agrees that "We" and our affiliates are resellers of services and are not the provider of those services. In those cases, the third party service provider is the only party responsible for providing services to Customer.

Customer understands that "Home Theaters World" is not the manufacturer of the products purchased by Customer hereunder and the only warranties offered are those of the manufacturer or distributor, not us. In purchasing the products, Customer is relying on the manufacturer's specifications only and is not relying on any statements, specifications in brochures, photographs or other illustrations representing the products that may be provided by us. In connection with services, neither affiliates of "Home Theaters World" nor third party service providers are our agents and we have no obligation or liability arising from any services performed by or any warranty, if any, made by, such service providers.We do not warrant the performance or integrity of any Product, but merely pass through to the Customer whatever end-user warranty the manufacturers provide with their respective products.

Items sold by us are warranted either by the Manufacturer/Distributor. All items in need of repair should be sent to the Manufacturer/Distributor directly or Manufacturer's/Distributor's Authorised Service Center(who or which may or may not be located in the same city in which/from where the customer has purchased the product) directly for service or repair, as specified in the conditions and time period set forth in the Manufacturer's/Distributor's Warranty. "We" are not liable in the event of the failure of the Manufacturer/Distributor to perform Warranty service/repair.

For Warranty Purposes Manufacturer/Distributor or Manufacturer's/Distributor's Authorised Service Center may or may not be located in the same city in which/from where the customer has made the purchase of the product & the product has to be shipped to the Manufacturer/Distributor or Manufacturer's/Distributor's Authorised Service Center for service.

What is covered and what is not covered under Warranty

One year Offsite Warranty which covers parts and labor to correct all defects in materials and workmanship from original purchase date. Warranty is non-transferable.
Refer warranty card supplied for more details.

The following are not covered by the warranty.

1. Packaging & Shipping cost to send the equipment to the Authorised Service Center.

1. Damage, deterioration, malfunction or failure to meet performance specifications resulting from:

a) Accident, acts of nature, misuse, abuse, neglect or unauthorized product modification.
b) Improper installation, removal or maintenance, or failure to follow instructions supplied with the product.
c) Repair or attempted repair by anyone not authorized by the respective brand to repair the product.
d) Any shipment of the product (claims must be presented to the carrier).
e) Any cause other than a product defect.

2. Cleaning, initial set-up, check-ups with no defects found, or charges incurred for installation, removal or reinstallation of the product.

3. Any product on which the serial number has been defaced, modified or removed.

4. Batteries.

5. Parts or accessories, including but not limited to, batteries, cables, mounting hardware and brackets, cleaning accessories, antenna and detachable power cords. that are subject to wear and tear such as cabinet, panel, knob, tape head, antenna, connecting cable, remote control etc.

Please do not send your unit to the Manufacturer/Distributor without prior authorization.

2. You must pay any shipping charged if it is necessary to ship the product for service. However, if the necessary repairs are covered under warranty, Manufacturer/Distributor will pay the return shipping charges to any destination within the India.

Shipping; Risk of Loss; Security Interest
We will arrange payment for shipping with the carrier, but such costs are the responsibility of Customer.
Customer will be responsible for all, handling and shipping related charges.
Customer will be responsible to provide any government forms requested by the carrier necessary to get the goods delivered.
We only pack & hand over the product to the carrier on behalf of the customer & are merely acting on his behalf. All goods being transported through couriers etc. carry a risk of damage or loss during transportation. We are not liable for any loss or damage occurring during shipping. The first condition of any courier company for accepting goods for shipping is that they only ship goods at owners risk & that they are not liable for any loss or damage to the goods unless the goods is insured. Getting the product insured is solely the responsibility of the customer by asking us for the same & informing us for this well in advance before shipping.
Risk of damage or loss is upon Customer once we deliver the product to the carrier. Customer will contact the carrier directly for refunds if the product is insured if damage has occurred or product has been lost during shipment. Delivery times are estimates only and we are not be liable for delays.

A Technician's Personal Visits to the Customers Home for all Pre & Post Sales Consultation/Installation/Support etc. are chargeable as decided from time to time.

"We" will not be responsible for any consequential or incidental damage resulting from sale or use of any merchandise bought from us.

Governing Law
All disputes are subject to Delhi jurisdisction only.

Terms of Use
Customers are strongly advised to refer "Terms of Use" for product usage guidelines as mentioned in the User Manual.

All Brand Names & Respective Trademarks are Acknowledged.
Last Updated: 28 Apr 2016 12:11:24 PDT home  |  about  |  terms  |  contact
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